Murad UK Reviews

Among the popular products and services offered by Murad.co.uk, customers frequently seek out treatments for spots and blemishes, such as the Outsmart Blemish Clarifying Treatment and Rapid Relief Blemish Spot Treatment. For hydration needs, the Hydro-Dynamic Ultimate Moisture and Nutrient-Charged Water Gel are sought after. The Retinol Youth Renewal Serum and Retinal ReSculpt™ Overnight Treatment are top choices for those targeting lines and wrinkles. Additionally, the Rapid Dark Spot Correcting Serum and Vita-C Eyes Dark Circle Corrector are notable for addressing dark spots and uneven tones. These products are part of a comprehensive skin wellness approach that Murad offers through its clinical skin care treatments and solutions.

Customers shopping on Murad.co.uk can use Afterpay as a payment method, allowing them to make purchases and pay for them in four interest-free payments every two weeks. This option provides a flexible way to buy now and pay later, making it easier to manage spending on skin care products.

Murad.co.uk offers a 60-day money-back guarantee for products purchased directly from their site. Customers not completely satisfied can return the products for a full refund of the purchase price, even if the bottles are empty, less shipping and handling. To initiate a return, contact Customer Care for a Return Merchandise Authorization number (RMA#), which is required to process the return and issue credit. Returns without an RMA# will not be automatically refunded. Include the packing slip inside the return package, use the original packaging if possible, and send it to the address provided by Murad. It's important to note that Murad is not responsible for return postage, insurance costs, or lost items. Allow 14 business days for Murad to receive and process returns. The original shipping and handling charges will not be refunded. If products were purchased at a store/spa/salon, contact them directly for their return policy. For difficulties, contact saloncustomerservice@murad.com or the provided phone number. As for the shipping policy, Murad processes orders within 48 hours and aims to deliver within 8 to 10 working days. Shipping terms are on a CIF basis (Cost, Insurance, and Freight) and DDU (Delivered Duty Unpaid), with Murad bearing all costs related to shipping and insurance of each item.